Self Assessed 3 Stars Guest House

Viner House

Bed & breakfast
Stroud, Gloucestershire
Average Guest Rating for Viner House, Stroud
Rooms:
4.1
Value:
4.3
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.7
Staff service:
4.4
Location:
4.4
Breakfast:
4.4
Guest Rating:
4.3
From 54 reviews
Sort:Guest Reviews
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Warren
Alone
Stayed: Nov '12
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
4
"No Hot Water in Morning & Kept banging my head on door."
Had hot water in the evening, but didn't get any at 9:30 the next morning.
Room at top of two flights of narrow spiral staircase - difficult with large suitcase.... Read more
"No Hot Water in Morning & Kept banging my head on door."
Had hot water in the evening, but didn't get any at 9:30 the next morning.
Room at top of two flights of narrow spiral staircase - difficult with large suitcase. Read less
Likes:
Close to town centre.
Dislikes:
None
Viner House, Stroud
Katie
Alone
Stayed: Oct '12
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
4
"Great value for money"
I had an interview so just wanted somewhere to stay the night before.The owner got called away during the day, so I got upgraded to another room. Good location with free parking. Had a friendly welsom... Read more
"Great value for money"
I had an interview so just wanted somewhere to stay the night before.The owner got called away during the day, so I got upgraded to another room. Good location with free parking. Had a friendly welsome. I liked my room, comfortable and clean. Lovely to have tea/coffee, haor drier and a hot shower. Free wi-fi was great so I could watch tv via laptop. Shame I didn't sample cooked breakfast, but I wasn't very hungry so I helped myself. Sure it is wonderful. Read less
Likes:
Location suited. Excellent value for money. Free parking and wi-fi bonus. Comfortable. Friendly and helpful owners.
Dislikes:
Personally I felt cold, maybe as on second floor and it's October. No heating on, but in bed duvet did the trick.
Viner House, Stroud
Alan
Alone
Stayed: Sep '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay in Stroud"
Got lots of advice about where to visit in Stroud from the owner, and a great breakfast... recommended... Read more
"Great place to stay in Stroud"
Got lots of advice about where to visit in Stroud from the owner, and a great breakfast... recommended Read less
Likes:
Lovely house, friendly owner
Dislikes:
None
Viner House, Stroud
Heather
Alone
Stayed: Aug '12
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Welcoming and homely"
Two enjoyable nights in the Cotswolds... Read more
"Welcoming and homely"
Two enjoyable nights in the Cotswolds Read less
Likes:
Warm welcome
Dislikes:
None
Viner House, Stroud
Carole
Mature Couple
Stayed: Aug '12
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Homely, comfortable stay in characterful surround."
Slept well, enjoyed breakfast in family kitchen and appreciated home made bread. Friendly hostess.... Read more
"Homely, comfortable stay in characterful surround."
Slept well, enjoyed breakfast in family kitchen and appreciated home made bread. Friendly hostess. Read less
Likes:
Unique property.
Dislikes:
Parking could be difficult.
Viner House, Stroud
david
Alone
Stayed: Aug '12
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"lived in character, welcomly friendly"
Arrived midafternoon Thersday2nd August 2012.
Offerd a drink,shown to large double room.
Exexplain to that i may have to move to smaller room when other guests arrived onsaterday afternoon... Read more
"lived in character, welcomly friendly"
Arrived midafternoon Thersday2nd August 2012.
Offerd a drink,shown to large double room.
Exexplain to that i may have to move to smaller room when other guests arrived onsaterday afternoon, not a problem.
Had to set out at 06.00hrs friday and saterday so breakfast was left out for me.
Moved room for the saterday nigt, nice little room, good cooked breakfast on saterday morning.
Left 10.00hrs sunday morning 05/08/2012. Read less
Likes:
Good old place, lived in, no pretension.
Dislikes:
NO
Viner House, Stroud
Amanda
Alone
Stayed: Jul '12
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Relaxing and Welcoming"
Easy to find in a central location. The room is spacious with ensuite facility. The host is very welcoming.... Read more
"Relaxing and Welcoming"
Easy to find in a central location. The room is spacious with ensuite facility. The host is very welcoming. Read less
Likes:
I was asked what I wanted for breakfast and at what time I wanted it, and was given the choice to sit in the garden.
Dislikes:
No.
Response from Viner House:
Thank you, I am happy and pleased we have given this guest a good stay
Viner House, Stroud
emma
Alone
Stayed: Jul '12
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"lovely restful stay.. very friendly host.."
A lovely restful overnight stay , a charming beamed room at the top of the house, no "hotel" feel, very much part of someone s home.Host Caroline made me feel so welcome, i would love to ret... Read more
"lovely restful stay.. very friendly host.."
A lovely restful overnight stay , a charming beamed room at the top of the house, no "hotel" feel, very much part of someone s home.Host Caroline made me feel so welcome, i would love to return here ! Read less
Likes:
The house is very close to the centre of town, easy to walk to eat , drink or shop, plenty of parking at the back, lovely flowers in the room , and delicious brekfast !
Dislikes:
None
Response from Viner House:
Thank you. I am pleased we have been avle to give you a good stay.
Viner House, Stroud
Margaret
Alone
Stayed: Jun '12
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
5
"Well looked after in quirky surroundings"
Brief, and the generous welcome made up for the shortcomings in facilities.... Read more
"Well looked after in quirky surroundings"
Brief, and the generous welcome made up for the shortcomings in facilities. Read less
Likes:
I was met at the station, given a key to let myself in late evening, and sent off with a good breakfast and packed lunch.
Dislikes:
Serious concern about the safety of the spiral staircases. Glad I didn't have to get my suitase upstairs. Single glazing let in street noise at night, internal plumbing disturbed sleep.
Response from Viner House:
I am sorry this guest found difficulty with the stairs. They are a character feature of the house and clearly explained on the website. The heavy case was full of wedding presents so it was simple to unpack them, leave them downstairs and take them to the wedding 15 mins after the guest arrived, I assume this is what she means by brief.
Unfortunatly a grade 2 listed house has problems fitting double glazing. I am glad she liked the homemade breakfast and lunch items.
Viner House, Stroud
Claire
Group of Adults
Stayed: May '12
2
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
3
Staff service:
1
Location:
4
Breakfast:
2
"a home stay a little too care-free..."
Staying in someone's home can be a great pleasure... home comforts, welcoming atmosphere... None of these things can describe our stay. This was possibly because our host was over-run with things to d... Read more
"a home stay a little too care-free..."
Staying in someone's home can be a great pleasure... home comforts, welcoming atmosphere... None of these things can describe our stay. This was possibly because our host was over-run with things to do, but this should really not compromise the service given to paying guests. Small things like stained mugs, maggot in the milk jug etc just made our stay a bit uncomfortable. We felt like a bit of an inconvenience more than anything, although on the surface our host was friendly enough... Read less
Likes:
We liked the dog.
Dislikes:
It didn't feel as if the host had put much effort into our stay at all. We were there for such a short period of time - one night - so it really should have been a little more organised and welcoming.
Response from Viner House:
I apologise for the maggot I obviously did not see it and can not understand how it got there. Quite extraordinary.
I regret the guests felt as they did and can not understand how the positive reception others guests receive was not equally received by these guests.
Viner House, Stroud
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Guest Reviews

Overall rating: 4.3 out of 5
 An overnight stay in Stroud, Viner House is an easy walk from the station about 10 mins.
It is an unusual house, quite quirky with an amazing old staircase to the room at the top of the house.
The room was comfortable large and very crooked, no straight lines here.
The welcome was friendly and the breakfast very good.
I would stay again. 
Alec / Sep 17
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